The Department for Communities and Local Government (DCLG) has published a call for evidence ‘Protecting consumers in the lettings and managing agent market’. Government is seeking views on whether there needs to be an overhaul of regulation in the property agent market. They are also considering measures that will empower leaseholders by making it easier for them to choose and switch agents, potentially reducing costs.
Government received over 6,000 responses to its related consultation, 'tackling unfair practices in the leasehold market', which ended last month. You can see the Law Society's response here.

The call for evidence seeks views on whether a new regulatory model is needed for agents in the leasehold sector. The government wants to understand what form the regulation of letting and managing agents should take to protect and empower tenants and leaseholders. The consultation will run until 29 November and the government says it will bring forward detailed proposals early next year.

Further details, including information on how to respond to the consultation, can be found here.